IRIS acts as your IT department, handling all of your IT needs so that you can focus on your business. Our Managed IT Services take the worry out of network up-time and technology costs. Our flat-fee approach, coupled with our proactive monitoring services, is a strategic, preemptive way to ensure your business technology is running as it should.
| Plan Features | Security Plan | Premier Plan |
|---|---|---|
| On-Demand Unlimited Phone/Remote/Onsite Help Desk Support | ✔️ | |
| On-Demand Discounted Phone/Remote/Onsite Help Desk Support | ✔️ | |
| On-Demand Discounted Support For Customer Initiated Projects (IMACs) | ✔️ | ✔️ |
| On-Boarding Fee Waived and Equipment Included w/ 3-Yr Agreement* | ✔️ | ✔️ |
| On-Site or Cloud Server Monitoring 24/7/365 | ✔️ | ✔️ |
| Server Maintenance (Patch Management/Windows Updates) | ✔️ | ✔️ |
| Advanced Server EDR Security with SIEM Monitoring 24/7/365 | ✔️ | ✔️ |
| Advanced Workstation EDR Security with SIEM Monitoring 24/7/365 | ✔️ | ✔️ |
| HIPAA Compliant Encrypted Email | ✔️ | ✔️ |
| Local and Cloud-Based Data Backup for HIPAA & PCI Compliance** | 500 GB | 1TB |
| Access to Catalog of 200+ Training Videos for All Users | ✔️ | ✔️ |
| Bi-Annual Technology Business and Budget Review | ✔️ | ✔️ |
| Unlimited Technical On-Site Support for System Maintenance | ✔️ | ✔️ |
| Advanced Network Security with Actively Managed Firewall 24/7/365 | ✔️ | ✔️ |
*Select networking equipment included with three-year agreement. See IRIS for more details.
** Additional storage is available for purchase in 1TB increments. See IRIS for pricing details.
No more waiting on hold with software support; we manage software and technology vendors on your behalf
New office up-fits are made easy using our experienced project management and engineering team
Benefit from our 26 years of dental IT experience, we resolve dental IT issues faster and completely the first time
Receive regular budget reporting that enables predictable and scalable technology planning